Possibly there was a violation of the terms of use (see terms of use) or the goods did not conform to the description. If your request was blocked repeatedly, please contact us in the section "Help and feedback".

Attach high-resolution photos, give maximally exact information on the product, its defects, etc.

Possibly the information provided is incomplete or invalid.
Example #1: the fineness and/or weight of a precious metal are incorrect.
Example #2: the information about defects is inaccurate.